What should I do if my debtor disputes the amount due on receiving my letter ? |
Reply by being very careful - and brief - in the content of mail .. If you feel that the challenge is baseless, you simply need to confirm the claim for the amount due without going into too much detail of the dispute. In fact if you were to finally go to court to make you pay, the letter will be in the folder of your customer-debtor. It will use your answer to say that you have acknowledged that the goods did not conform to delivery, that deadlines were not met, the service was not completely done ... etc. |
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